Help Center & FAQ

Health & Benefits

Do StrideTrue shoes help with foot conditions (bunions, plantar fasciitis, neuropathy)?

Yes. StrideTrue shoes are designed with a wide toe box, flat and flexible sole, and soft, non-binding uppers — all to reduce pressure, improve circulation, and relieve common foot discomforts. If you have specific concerns, contact our support.

What are the benefits of wearing barefoot shoes?

StrideTrue barefoot shoes support better posture, stronger foot muscles, improved balance, and a more natural gait. Over time, many users also experience reduced joint stress and enhanced daily comfort.

Are barefeet/barefoot shoes good for back & joint pain?

Barefoot shoes promote a zero-drop, flexible design, which may help reduce unnatural strain on knees, hips, and back. While results vary, the design is made to support healthier alignment during everyday movement.

Product & Fit

How should barefoot shoes fit?

StrideTrue shoes should feel snug around the heel and sides, while leaving enough room in the toe box for your toes to spread naturally. This fit encourages healthy movement and posture.

Do I need to size up or down?

We recommend checking our Size Guide. If you are between two sizes, going one size up is usually the better choice for comfort

Can I wear socks with StrideTrue shoes?

Yes. Our shoes are designed to be worn with or without socks. Thin, breathable socks are a great choice if you prefer extra comfort.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 24–72 hours. Delivery usually takes 6–10 business days depending on your location.

Do you ship internationally?

Yes, we ship worldwide. Shipping times may vary slightly based on the destination.

Will I get a tracking link?

Yes. Once your order is shipped, you will receive a tracking link via email.

Returns & Guarantee

What is your return policy?

We offer a 30-day money back guarantee. If your shoes don’t feel right, you can return or exchange them easily within 30 days of delivery.

Do I have to pay for return shipping?

In most cases, return shipping costs are the responsibility of the customer. For more details, please check our Returns Page.

Is there a warranty?

StrideTrue shoes come with a standard manufacturing warranty. If you receive a defective product, we’ll replace it free of charge.

Do you have more questions? Contact us.

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